GeoVerify is a handy App for Learning Curve’s Mystery Shoppers to validate their work.
Learning Curve asks all it’s Mystery Shoppers to use GeoVerify to confirm they were at the right shop, at the...
Restaurant service in Hong Kong – do you love it, does it make you angry, do you see the faults as just part of the dining landscape in our fair city? Since moving Learning...
HONG KONG 25 April 2015: Better Business World Wide is in the 11th year of compiling data from Mystery Shopping Providers in Africa, Asia, Europe, North- and South America, to create...
Put the E-Scanner on your business
The E-Scanner or Emotional Scanner or Audit measure a customer’s feelings about a brand, product or service. It’s often the personal interactions that bring the customer back.
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Yes, we’re one month in, and what a tempo 2014 has already set. Although Hong Kong’s foodie scene doesn’t quite keep pace with global velocity, it’ll be interesting to see when, and if,...