In any customer focused industry, there is always a chance that your employees will find themselves in an uncomfortable bind. Dealing with willful staff members or that dreaded difficult customer. Learning Curve believes that...
Discover some staggering facts on the current retail climate throughout Asia. Learning Curve can help reality check your business, explore the bottom line and develop your staff to elevate experiences. Learning Curve, Keira Mackenzie-Smith and...
Develop a structured Human Resources Department for the expanding business Client Hong Kong based restaurant group with food production division established in 1996. Challenge The company employed around 100 staff at the time of project commenced, and as...
We’ve had recent calls from non-traditional clients looking to use mystery shopping in their businesses. Here are their questions and our answers when asked “Can you tell me the benefits of using a...
Getting the most out of employees, old and new. First impressions count and there are fewer times when first impressions are as vital as when a person starts a new job. The ‘right’ person...
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